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Go to the shopReturn & Exchange Policy
Return & Exchange Policy
Return & Exchange Policy
At WALKAWAY, customer satisfaction is important to us.
Return Eligibility
We only accept returns under the following condition:
✔ The product is damaged at the time of delivery
✔ The item is unused
✔ The item is in original packaging
Important Conditions
- ❌ Returns are not accepted for size issues or change of mind
- ❌ Used or worn items will not be accepted
- ❌ Requests must be made within 24 hours of delivery
Return Process
- Contact us via WhatsApp or Email
- Share clear images of the damaged product
- Our team will verify and guide you further
Refund / Replacement
- Approved cases will receive replacement or refund
- Processing time: 3–5 working days
